Air traffic controllers have a crucial job which helps fly planes around the world despite the fact they rarely leave the ground. Working in control towers and route centres, their job is not only to help monitor and direct the movement of aircraft in the air, but also those on the ground too.
The good news his, he was rather understanding of the whole situation, given that commandeering a plane is an environment prone to heightened stress.
“[It is] very understandable when some idiot can’t read back a GPS point correctly on his fifth attempt,” the pilot continued.
However, another air traffic controller, Paul Diestelkamp, believes it is important to avoid stress where possible in the job.
Speaking exclusively with Express.co.uk, he said: “To be an ATCO, you need the right amount of self-confidence and be able to thrive when it’s busy, and not stress about that happening in the first place. We’re all trained so well to respond to situations that we know what we’re doing and can react accordingly, no matter what happens.
“Weather is a good example for things that influence air traffic and we simply can’t control what happens there,” said Paul.
“In the winter for example, when it is freezing, aeroplanes have to de-ice to ensure there is no ice on the aircraft that would impact its ability to fly.
“Because safety always is the top priority, things are always done safely rather than quickly and that may mean that a flight departs a few minutes later because it is de-iced first.